Articles

 How can I speed up the initial backup?

If your upload speed is low and a full backup is 50Gb or more we recommend you perform the...

 How to change your domain contact information

Each year you will receive a notification email from us about your domain contact information.We...

 My Computer Died - How do I get my files back?

Disasters happen and you’ll see that recovering your data is easy. Once you have replaced...

 What is the difference between my Billing Portal and my Direct Admin/WHM cPanel?

Once you sign up for hosting with Cloudpockets you will get access to 2 "Control Panel" style...

 Why did I get a notice about being over my Disk Space and/or Bandwidth?

The internet is a wonderful thing; so many websites and amazing things to look at. It’s hard not...

 Why does the first backup take so long?

So you’ve set up your first backup and when you run it, it says it is going to take 8 or 10 or 12...

 Why is there an email cap on my hosted account?

As of the 1st of September, 2015 all clients’ email accounts are capped at sending either 2400...

 Getting Started

Let's get started!You've Downloaded the lastest software and you've installed it. Here's the next...

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